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What do the different promotions do?
What do the different promotions do?
Ilaria Montrone avatar
Written by Ilaria Montrone
Updated over a week ago

Promotions are a particularly useful tool for building customer loyalty, and as such, increasing your number of appointments.

Activating a promotion is very simple - first, click on 'Promotions' from the side menu of Treatwell Pro.

From the 'Add a new promo' window, it's possible to create different types of promotions.

There are seven types of promotion that you can create with Treatwell Pro:

Discount Card

With this option, it's possible to create a promotion for specific customers of your choice. This discount is not visible online in the marketplace and can only be applied in the 'Cash' section of Treatwell Pro.

Generic discount

The Generic Discount allows the salon to apply a discounted price to a specific treatment, which will be displayed on the marketplace.


The Voucher can be offered to a specific customer as a premium or reserved promotion. It can be applied to all or only some of the services offered.

Prepaid Credit

Prepaid Credit is a type of promotion that can be purchased by the customer, allowing them to receive a discount on their future appointments.


Bundles allow customers to get a discount when they purchase several sessions of a particular treatment in one transaction.


Packages allow customers to get a discount when they book two or more selected treatments together.

Loyalty Program

With the Loyalty Program, customers can collect points by booking appointments and receive rewards after reaching specific thresholds. You can customise the number of points needed to reach the various thresholds.

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