How do I update my venue details?
Ilaria Montrone avatar
Written by Ilaria Montrone
Updated over a week ago

In the lifecycle of your business, you may find you need to make some updates to the details of your venue. Whether it's changing the name of your salon or updating its address, all you have to do is contact us and we'll handle it for you.

Here are some of the details that we can change for you:

  • Venue name: The name of your venue that appears on Treatwell marketplace.

  • Short name: This is the name that clients will see inside any automatic SMS communications sent from you about their appointments. If you set this, the client will receive the SMS with this name, if not, it will be the same as your venue name.

  • Code: For multi-salon owners, you can set a short code to differentiate between your venues when using Treatwell Pro.

  • Venue URL: This is the URL that is used to link to your venue on the marketplace. It changes when your venue name is updated.

  • Custom sender: This is the personalized name shown as the sender for SMS messages you send - both automatic ones and appointment reminders.

  • Venue address: It's important to make sure your address is up to date as this is how your clients will find you.

  • Venue description: A short description of your venue to grab the interest of potential clients on the marketplace.

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