With Treatwell Pro it is possible to create customised access to the management system for salon employees and collaborators, depending on the actions they are to perform within the salon. In addition to the owner, other figures can also access the service, simply by creating profiles with different credentials and permissions. Each profile corresponds to specific functions, linked to the chosen role.
The main user profiles through which customised access can be created are as follows:
Owner;
Receptionist;
Employee;
Accountant;
Junior Manager.
The division of roles was structured in such a way as to identify groups of actions according to the needs of the company. The names used are indicative of the type of access, but do not necessarily have to correspond to the role actually held in the company (e.g. it is possible to assign an employee the role of 'Receptionist' in order to allow him or her to change appointments in the Calendar or to check out an appointment).
Permissions for each role
Permissions vary according to the user profile chosen:
Owner
Has full access to the management system and all its functionalities.
Receptionist
Has access to almost all the features of Treatwell Pro, but CANNOT
view the Profile and Manager sections;
change appointments after checking in;
delete products from the warehouse;
use the appointment check-in reset function;
delete receipts and receipts;
view data on receipts issued in the 'Cash' section.
Employee
The 'Employee' profile has access to the following functionalities
calendar consultation;
reading appointment details and notes;
booking appointments (only for clients already registered in the client list).
Please Note: With the employee profile it is NOT possible to edit or delete an appointment.
Accountant
With the "Accountant" profile you can:
access the Stock area (in read mode, without the possibility of editing the data present);
consult the list of products and orders;
manage the "Payment Plans" section;
access reports (except for Trend and Clients reports);
consult the Profile section (for invoices, bills and active services);
consult the Expenses section.
Junior Manager
The 'Junior Manager' profile has more limited access to Treatwell Pro features:
can consult calendar appointments;
can view the details and notes of an appointment.
The Junior Manager profile can NOT add, edit or delete a booking.
How to change a user's role
To change a user's role, you will need to access the "Profile" area from the Treatwell Pro side menu and then the "Users" tab (the "Profile" section is only visible to users with the appropriate permissions).
Click on the pencil icon next to the user for editing. On the 'edit user' window, set the desired role from the drop-down menu and click on the blue 'edit' button to save.
