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Users and team members: What's the difference?
Users and team members: What's the difference?
Written by Victor
Updated over a week ago

From providing services and treatments to managing business admin, everybody has a part to play in keeping your business running like clockwork.
It's important to distinguish between Team Members and Users in Treatwell Pro to make sure everyone has access to the functions of the software they need, whether they're working on the frontline with your clients, or behind the scenes.

Team Members:

Team members are the people in your business who are qualified to provide services to clients, such as stylists or beauty therapists. Take a look at these articles to get your team members and their schedules set up.

If you’d like your team members to be able to log into Treatwell Pro and manage their own calendars and schedules, you’ll also need to create them as a user.


Users may or may not interact with clients, and they might work in or outside of your salon. If you have a receptionist, accountant, supervisor or marketing manager, you’d probably want them to have access to Treatwell Pro, but you don’t want clients to be able to book an appointment with them. You should add these people as users.

Remember, your business data is confidential. You can control who has access to which areas of your business by setting a user’s role.

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