You have 2 options for contacting the Treatwell Store team:
Directly by e-mail to the following address: fr@store.treatwell.com
Via the chat available on your Treatwell application ("Get help")
You will need to specify the purpose of your request as follows (product return, damaged order, missing product, delivery, etc.).
To help us deal with your request as efficiently as possible, please provide as much information as possible when you first contact us:
Order number and details of your request
Photos of the products and parcel concerned
Finally, don't forget to keep the delivery note in case the carrier checks your order before it has been processed.
We will get back to you as soon as possible with an explanation or a solution.