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How to use service variants
How to use service variants
Written by Deborah Deiana
Updated over a week ago

Thanks to the new "Variants" feature introduced in the Treatments area of ​​Treatwell Pro, it is possible to create sub-categories of a service, customising it according to the needs of the salon. For example, the times required for a haircut could be different according to the hair length (short, medium, long).

The main function of this option is to differentiate the same service in order to create variants that are mutually exclusive i.e which cannot be booked together in the same appointment.

On the Treatwell Pro Marketplace, the customer must be able to choose from only one of the service variants present for each list. It is therefore important that in the same service category, there are no variants that may be booked together.

Here are some examples:

  • It is correct to have a "Leg Waxing" service with the variants "Half Leg" or "Full Leg" as customers will only choose one of these options or the other.

  • However, it's NOT correct to have a "Waxing" service with the variants "Face", "Arms" and "Legs" as it's possible a customer could want to book one or more of these areas.

Furthermore, it is not correct to use this function for other purposes such as differentiating services based on the team member carrying out the service.

To create one or more variants of a service, you must first access the “Menu” area from the Treatwell Pro side menu.

After clicking on the desired service from the list on the left, activate the option "The service has variants in price or duration" using the switch in the " Prices and duration" box.

Then click on "Add new variant" to create one. For each sub-category it is possible to enter the following data:

  • price;

  • duration;

  • processing time;

  • name;

  • mandatory related service (if necessary).

Finally, click on "Save" to make the variant active.

Attention: by creating different price options for the variants, the main service will be automatically disassociated from any promotions to which it has been added. A warning message will be displayed each time the option is activated.

The variants created can be deleted at any time by clicking on the bin icon next to the option.

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