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How do I close the day and read the report?
How do I close the day and read the report?

Find out how to close the day and read the "End of day" report.

Ilaria Montrone avatar
Written by Ilaria Montrone
Updated over a week ago

With the closure of the salon, it is also important to close the working day on the management system. In this way, Treatwell Pro provides a global summary that allows you to check whether the transactions carried out (with cards, cash and cheques) and suspended correspond to the operations performed on the POS and to the cash fund at the end of the day.

The amount collected on the management system must correspond exactly to the real transactions: it is therefore essential to compare the numbers present on Treatwell Pro with the amount actually collected in the salon at the end of the day before closing to ensure that the data has been recorded correctly and corresponds to reality.

As soon as the closing procedure is concluded, an end-of-day report is generated and all POS functions which create a business transaction (e.g. cash, refund, withdrawal or cash deposit) are deactivated until the following calendar day, with the start of the new working day.

Closing of the day

To make a close, you must first access the "Cash" section of Treatwell Pro, via the side menu.

Then click on the receipt icon in the upper right corner of the page. You will need to enter your login data (it is mandatory to log in as "Owner" or "Receptionist" in order to close the day).

Once you are logged in, you will see the "Daily Summary" report where you can go through all your transactions for the day. At the bottom of the report, click the "Close day and email (or print)" button to end the fiscal day.

Attention: Closing the day is irreversible and can only be done once a day. It is therefore advisable to make sure that no further transactions are foreseen before proceeding.

How to read the "Daily Summary" report

Upon closing, the "Daily Summary" is made available, a report containing all of the day's transactions and payment methods.

Before reading the report, you can tick "Same Day Last Year Comparison ", which reports any increases or decreases in revenue and services compared to the same day in the previous year.

The blue bar at the top of the report indicates:

  • Number of transactions for the day: how many transactions were made on the current day

  • Gross Amount: Indicates the value of all transactions made before any tax deductions.

NB: If the "Compare with the same day last year" option has been selected, a grey bar will also be displayed showing the comparison.

The report also contains the following summary, relating to the day in question:

  • Total customers of the day and breakdown by gender

  • Average transaction value: calculated by dividing the sum of all receipts/invoices issued by the number of receipts

  • Transactions: The number of receipts issued

  • Number of invoices issued

  • Invoice amount: the value of invoices issued

  • Treatments: the revenue in €/£ of all the treatments carried out

  • Products: the revenue in €/£ of all the products sold

  • Promotions: the total revenue €/£ of the promotions sold

  • Outstanding Received Balance: If you have an outstanding balance, this figure refers to the amount you have collected with the value of your transactions

Below, the payment methods customers used for today's transactions are broken down:

  • Cards: total amount paid by credit or debit card (Mastercard, Visa, Amex etc..)

  • Prepaid Credit: the total amount of payments made with prepaid credit (credit previously sold through promotional packages)

  • Cash: the total amount of cash payments

  • Checks/wire transfers: the amount of payments made by check/wire transfer

  • Paid online: the total amount of payments made directly online

  • Pending: transactions for which payment has not been completed

On the right side of the report, there is a graph with a summary of the products and services sold during the current day.

What to do in case of errors

In case of errors during the close of the day, it will not be possible to carry out a corrective transaction until the following calendar day. To comply with tax and accounting requirements, the incorrect end-of-day report remains unchanged. Any (corrective) transactions will always be part of the end-of-day report.

In case of errors, it is advisable to prepare a written statement before any tax audit (for example, a note such as "Operational error in carrying out the end of day closure of 06/08/2018" could be added to the documents). As a basic principle, however, it is good to ensure that these types of errors are avoided as much as possible (for example by properly training employees) and that any end-of-day closing is done correctly.

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