Just like you close your doors to the salon at the end of each business day, you also need to close the day on Treatwell Pro. Closing the day signifies that there won't be any more transactions taking place that day and that trading has finished. After you've closed the day, you'll have access to the "End of day" report which provides a summary of all transactions that have been processed that day. This then allows you to double-check the cash that you have on the premises is correct, as well as providing a daily insight into the performance of your salon.
Closing the day
To close the day, you'll first need to go to the "Cash" section of Treatwell Pro.
When you reach there, click on the receipt icon in the top right-hand corner of the page. You'll then need to enter your login details - remember, you'll have to log in as the "Owner" if you want to access all the receipts for that day.
Once you have gained access, you'll see the "End of day" report where you'll be able to review all the transactions from the day. At the bottom of the report, you'll need to click the button to "Close day and print report" to finish trading for the day.
Remember: Closing the day is irreversible so make sure there are no further transactions due to take place that day.
How to read the "End of day" report
Once you've closed the day, you'll get access to the "End of day" report, which contains a summary of all your transactions for the day. Before reading the report, you have the option to select "Compare with the same day last year", which will show you the percentage increases or decreases in your performance in comparison with that day the previous year.
At the top of the report, you'll see a blue bar that shows:
Number of transactions that day: how many transactions have taken place that day
Gross amount earned that day: this shows you the value of all transactions made on that day before any tax deductions.
If you've selected "Compare with the same day last year", you'll also see a grey bar showing the comparison.
In the report, you'll then find a breakdown of:
Total clients for the day and a breakdown of their gender
Average transaction value: the average value of all the transactions that have taken place that day
Transactions: the number of transactions that have taken place that day
No. of invoices for that day
Invoice amount: the value of the invoices for that day
Treatments: the value of all treatments for that day
Products: the value of all products sold that day
Promotions: the total value of the promotions you offered that day
Redeemed outstanding balance: if you have an outstanding balance, this figure will be the amount you have redeemed with the value of your transactions for that day
At the bottom of the report you'll find information on how your clients paid for their transactions that day:
Cards: the value of transactions paid for by card
Prepaid credit: the value of transactions paid for with prepaid credit
Cash: the value of transactions paid for in cash
Cheque/transfers: the value of transactions paid for with cheque/by transfer
Paid online: the value of all transactions that were paid for online
Outstanding: transactions where the payment was not completed
On the right-hand side of the report, you'll see a graph showing a summary of the products and services you sold that day.
