To make sure your clients can book their treatments with you, you'll need to add your team members to your Treatwell Pro. What's more, after you've added all your team members, clients can choose their favourite to deliver the service.

Adding a new team member

You can add a new team member by first going to the “Team members and rooms” section of the menu and clicking on either the “+” symbol or the “Add a new team member” link.

You'll then be able to fill in the following details:

  • Personal information:

    • Full name

    • Photo (this will be displayed on the Marketplace next to the team member's name)

    • Phone number

    • Email address

  • Employee rota - their working hours during a standard week

  • Time off - the standard days when the employee doesn't work

  • Active services - the treatments the employee performs

By using the slider at the top of the page, you can also specify whether the team member is a receptionist.

When you've successfully added a team member, you'll be able to view them in the list on the left. Next to each team member's name, you'll also see the number of treatments you've assigned to them.

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